02/25/2021
Ask yourself these questions before you start writing your email: Do I ‘know’ the person/people I am writing to? Is this the first communication? How formal do I need to be? Are they a colleague/client/customer? How ‘friendly’ should I be?
I don’t know your name…
Dear Sir/Madam
Yours faithfully/sincerely
I am writing to a department/group for the first time…
To whom it may concern
Yours sincerely
We haven’t communicated before but I know your name…
Dear Mr./Ms. Green
Yours sincerely/Kind Regards
We have communicated before but I need to maintain professional distance…
Good morning/afternoon John/Helen
(Hello) John/Helen
Best/Kind Regards
Regards
We have communicated regularly before and know each other well…
Hi John/Helen
Best Regards/Wishes
• With reference to your email of (date)/regarding X…
• With regard to/Regarding X…
• Thank you/thanks for your email
• Thanks for your prompt response/getting back to me to me so quickly
• I am writing to…(give reason)
• Please find attached…
• Please don’t hesitate to contact me/get in touch
• I look forward to hearing from you soon
Giving a presentation in English – whether online or in a face-to-face meeting, can be a challenging task. Preparation and practice is the key to a confident and clear presentation. Here is some language you can use in the final part of your presentation to summarise your points, thank your audience and invite questions.
Giving a presentation in English – whether online or in a face-to-face meeting, can be a challenging task. Preparation and practice is the key to a confident and clear presentation. Here is some language you can use in the main body of your presentation to signal transitions between points and to indicate your slides.
Giving a presentation in English – whether online or in a face-to-face meeting, can be a challenging task. Preparation and practice is the key to a confident and clear presentation. Here is some language you can use to advise your audience how long your presentation will take, and how you will approach answering their questions.